Terms of use

1. General information

The website www.bolognaconventionbureau.it (hereinafter collectively referred to as the “Website”) is managed by Fondazione Bologna Welcome, with its registered office at Piazza del Nettuno 1, 40124 Bologna, Tax Code and VAT number 04159281205 (hereinafter the “Foundation”).

The Foundation is a publicly owned organisation working to promote and enhance tourism in Bologna and the surrounding area.

The Website is the official portal for the city's Convention Bureau, a showcase for finding information and learning about the destination's offerings in terms of venues, operators and services for those wishing to hold an event there.

These Terms of Use govern users’ access to and use of the Website, in accordance with current legislation.

2. Use of the Website

The Website is freely accessible, except for any features or services that require registration or the provision of personal data.

Users undertake to use the Website lawfully and properly, whilst respecting the rights of the Foundation and third parties.

In particular, the following is not permitted:

• Use the Website for unlawful or fraudulent purposes, including making false bookings or those made with the intention of causing harm.
• To compromise the security, integrity or proper functioning of the Website.
• Attempting to gain unauthorised access to restricted areas, systems or data.
• Using automated tools (such as, by way of example, bots, crawlers or scrapers) that compromise the functioning of the Website or result in the unauthorised extraction or reuse of protected content and databases.
• Reproducing, distributing or exploiting content in breach of intellectual property rights.

Where registration features are provided, users are responsible for the accuracy of the data provided and for safeguarding their login credentials.

The Foundation reserves the right to restrict or suspend access to certain features in the event of unlawful, fraudulent or unauthorised use contrary to these Terms and Conditions, taking proportionate measures within the limits permitted by law.

3. Content and information

The Foundation is responsible for the content published on the Website and undertakes to provide accurate and up-to-date information.

However, information relating to events, venues, suppliers and services may be subject to change, including for reasons beyond the Foundation’s control.

Some content is compiled on the basis of information provided by organisers, operators and other third parties. To the extent permitted by law, the Foundation accepts no liability for any inaccuracies or changes not communicated by the respective responsible parties.

Furthermore, the Foundation accepts no liability for any errors, omissions, alterations or out-of-date information resulting from the extraction, summarisation or automatic reworking of the Website’s content by search engines, virtual assistants or artificial intelligence systems managed by third parties; the Website remains the sole official source of reference.

The Foundation reserves the right to update, amend or remove the contents of the Website, in compliance with legal obligations and any existing contractual relationships.

4. Intellectual property, content provided by third parties and use by automated systems

The content published on the Website, including text, photographs, videos, graphics, logos, trade marks, databases and software, are the property of the Foundation or the respective rights holders, where specified, and are protected by current legislation on intellectual property and copyright (Law No. 633/1941 and the Industrial Property Code).

Viewing the content, its personal use and sharing via hyperlinks to the pages of the Website are permitted.

The reproduction, distribution, modification or reuse of the content is permitted only in the cases provided for by law, where applicable licences exist, or subject to prior written authorisation from the respective rights holders.

Commercial use of the content in breach of intellectual property rights, and the unauthorised extraction or reuse of protected databases, are not permitted.

Pursuant to and for the purposes of Article 70-quater of Law No. 633/1941 and Article 4 of Directive (EU) 2019/790, the Foundation expressly reserves all rights relating to text and data extraction (Text and Data Mining – TDM) and automated scraping of the Website’s content and databases, including via technical protocols readable by automated devices (such as the robots.txt file).

The automated use of the Website’s content for the training or development of generative artificial intelligence models is therefore prohibited without the Foundation’s prior consent. Should the Website’s content be indexed or retrieved by search engines, including those based on artificial intelligence systems, to provide answers to users as part of online search functions, such activity must not in any way alter the meaning of the information nor prejudice the normal commercial exploitation of the Website, without prejudice to the obligation to clearly indicate the Foundation as the source and to provide a direct link to the original page of the Website.

For enquiries regarding the use of texts, images or other materials, please contact the Foundation using the contact details provided on the Website.

Content and images submitted by third parties: For images, texts, trademarks and other materials provided by external parties (such as, by way of example, managers of accommodation facilities, event organisers, representatives of venues, activities or premises), the party submitting the materials grants the Foundation a free, non-exclusive, worldwide licence to publish, reproduce, technically adapt and communicate such materials to the public on the Website and via the Foundation’s official promotional channels. The person submitting the materials declares and warrants that they are the author or, in any event, hold all economic rights of use, the necessary releases (including those relating to any persons depicted) and the consents required for publication, and that they have provided accurate details for the correct attribution of photographic or authorship credits.

The Foundation does not carry out a prior verification of the authenticity of authorship or ownership of the rights relating to materials uploaded by third parties. Consequently, responsibility for the correct attribution of credits and the availability of the rights necessary for publication rests entirely with the persons submitting the material, who expressly undertake to indemnify and hold the Foundation harmless from any claim, dispute, claim for damages, penalty or expense (including reasonable legal costs) brought by third parties for infringement of copyright, related rights, image rights or other intellectual or industrial property rights, without prejudice to the Foundation’s liabilities as mandatory provided for by law.

Reports of infringement (Notice and Takedown): should any person consider that an image or other content published on the Website infringes their intellectual property rights or other rights, they may submit a reasoned and substantiated report to the Foundation’s contact details indicated on the Website, specifying the exact URL of the disputed content. The Foundation will carry out the necessary checks and, where necessary, promptly remove the reported content or disable access to it.

5. Liability

The Foundation undertakes to ensure the proper functioning of the Website, subject to the technical characteristics of the digital services and any maintenance work.

However, the continuous and uninterrupted availability of the Website cannot be guaranteed.

To the extent permitted by applicable law, the Foundation shall not be liable for any disruption to service or damage arising from circumstances beyond its reasonable control, such as interruptions to communication networks, malfunctions of external services, events of force majeure or misuse of the Website by users.

This is without prejudice to the Foundation’s liabilities which cannot be excluded or limited by law, as well as the rights granted to users under applicable legislation.

6. Links to external websites

The Website may contain links to websites, platforms and services operated by third parties.

These links are provided to facilitate the consultation of information and access to services useful to users.

The Foundation does not necessarily exercise control over the content and operation of external websites and, to the extent permitted by law, accepts no liability for any changes, inaccuracies or service disruptions attributable to their respective operators.

Access to external websites may be subject to terms of use and privacy policies that differ from those of this Website.

The presence of a link does not necessarily imply a relationship of collaboration, endorsement or liability on the part of the Foundation with regard to the content or services of the linked site.

7. Availability and security of the Website

The Foundation implements technical and organisational measures designed to safeguard the security and proper functioning of the Website.

Access to certain features may be temporarily suspended or restricted due to maintenance work, updates, security requirements or circumstances beyond the Foundation’s control.

The Foundation also reserves the right to take action in the event of use of the Website that contravenes the law or these Terms and Conditions, adopting measures proportionate to the nature of the breach.

8. Artificial Intelligence Systems

The Website may use tools and features based on artificial intelligence technologies to enhance the browsing experience, user support and access to tourism content. For further details on the characteristics of these tools, how they operate and the transparency criteria adopted in accordance with current European legislation, please refer to the dedicated page ‘Use of Artificial Intelligence’ available on the Website.

9. Amendments to the Terms of Use

The Foundation may update these Terms of Use for organisational, technical or regulatory reasons, or in line with changes to the services offered.

The updated version will be published on the Website, indicating the date of the last update.

The amendments shall apply from the date indicated in the published version, without prejudice to rights already accrued by users and the provisions applicable to existing contractual relationships.

10. Governing Law and Disputes

These Terms of Use are governed by Italian law, subject to any mandatory provisions that may apply.

For disputes relating to the use of the Website, the applicable rules on jurisdiction and territorial competence shall apply, including consumer protection provisions, where applicable.

Should any provision of these Terms and Conditions be invalid or unenforceable, this shall not affect the validity of the remaining provisions.

Last updated: 2 November 2026